Personal Information Protection Policy

Mary Quant Cosmetics Ltd. (hereinafter referred to as “the Company”) regards the appropriate handling and protection of customers’ personal information as both an important issue for our business activities and a social responsibility, and thus strives to implement the following personal information protection policies.

Internal System
The Company shall appoint an officer responsible for appropriately managing and storing personal information obtained from customers.
Purpose of Use of Personal Information
The Company shall use personal information for the purpose of providing information to customers about the most appropriate products, information related to beauty and fashion, and services. The Company shall use customer information for purposes of surveys and analysis, but in such cases, if there is no need to use personal information, as a general rule only statistical data that cannot identify individual customers shall be used. The Company does not use customer information for any purpose other than as stated above.
Shared Use
Within the scope of the stated purposes for use, the Company may share personal information with department stores and others.
Appropriate Management
The Company shall manage personal information in an appropriate manner. Except when prescribed by law, the Company shall not disclose or provide such information to a third party without the permission of the customer.
Accuracy and Safety Assurance
Personal information obtained from customers shall be maintained in an accurate and up-to-date condition, and reasonable measures are implemented to prevent unauthorized access to personal information, loss, destruction, alteration, or leakage.
Customer Requests
If the customer wishes to disclose, change, or delete any personal information provided to the Company, please contact any Mary Quant store or our Customer Service Center. After verification of identity, the request will be handled promptly within reasonable bounds.
Personal Information of Minors
The Company handles personal information provided by customers who are minors in the same manner as personal information provided by adult customers. However, in the case of customers aged 15 years or under, parental or guardian consent may be required where necessary.
Compliance with Laws, Improvement, and Modification
The Company complies with laws and other regulations pertaining to personal information and reviews the handling of personal information in a timely manner, endeavoring to make improvements and modifications where necessary. Moreover, in the unlikely case of an accident, the Company shall respond swiftly, appropriately, and sincerely to make the necessary corrections based on company regulations.
For enquiries concerning personal information protection, please contact:
mqoverseas@maryquant.co.jp

Handling of Personal Information obtained from Mary Quant Members

With regard to Mary Quant Members—customers who regularly use Mary Quant Cosmetics Ltd. (hereinafter referred to as “Mary Quant”) products—personal information provided by customers, such as name, address, and telephone number (hereinafter referred to as “personal information”), as well as information pertaining to the details of counseling carried out by Mary Quant (hereinafter referred together with “personal information” as “personal information, etc.”) is handled as follows.

Purpose of Personal Information Use

Mary Quant uses personal information for the purpose of providing customers with information about suitable products related to beauty, fashion, and services. Mary Quant uses customer information for purposes of surveys and analysis, but in such cases, if there is no need to use the personal information, as a general rule only statistical data that cannot identify individual customers is used.
Mary Quant does not use customer information for any purpose other than as stated above.

Disclosure/Change/Deletion of Personal Information/Enquiries

If the customer wishes to disclose, change, or delete any personal information provided to the Company, please contact any Mary Quant store or our Customer Service Center. After verification of identity, the request will be handled promptly.

For any other enquiries concerning the handling of personal information, please contact our Customer Service Center.
mqoverseas@maryquant.co.jp